CUSTOMER SURVEY
 

Customer Reviews are extremely important to us.  They provide us with valuable feedback from our clients, which in turn, enhances our pursuit of excellence in our services.

All reviews will be kept strictly confidential.
Required fields are indicated with an asterisk *
* Completed By:
* Company:
* E-mail address:
  Telephone Number:
1) Satisfaction of Service:
 
One of the Best
Above Average
Average
Below Average
Poor
a) Service Quality
b) Turnaround Time
c) Technical Knowledge
d) Presentation of Data
e) Professionalism
f) Staff Courtesy
g) Price for Services
2) Importance to You (The Client):
 
Very Important
Important
Somewhat Important
Not Important
a) Choosing a lab with
     a quality system
b) Choosing a lab that is
     involved in a Proficiency
     Testing Program -Round
     Robin (ie: Canspex)
c) Choosing a lab which is
     *ISO 17025 certified
*International Standard for - General Requirements for the Compentence of Testing and Calibration Laboratories.
3) Would you recommend our services to others?     Yes       No

Please provide any compliments, comments,
or concerns, so we can better serve you: